Legal

Terms of Service

Effective Date: June 23, 2026

By accessing this website or using the Sensational Events client portal, you agree to these Terms of Service. If you do not agree, please do not use our services.

1. Services

Sensational Events provides event production services including lighting, audio/visual, equipment rentals, and venue coordination. These Terms apply to use of our website, inquiry forms, and client portal — not to the specific terms of any individual service engagement, which are governed by a separate signed agreement.

2. Client Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate information when registering or submitting inquiries.
  • We reserve the right to suspend accounts that violate these Terms.

3. Inquiries & Bookings

Submitting an inquiry or quote request does not constitute a confirmed booking. A booking is confirmed only upon a signed service agreement and any required deposit. We reserve the right to decline any inquiry.

4. Equipment Rentals

Rental terms — including delivery, setup, damage liability, and return conditions — are specified in the individual rental agreement provided at the time of booking.

5. Intellectual Property

All content on this site (text, photos, videos, branding) is owned by or licensed to Sensational Events. You may not reproduce, distribute, or use our content without written permission.

6. Prohibited Uses

You agree not to:

  • Use the site or portal for any unlawful purpose
  • Attempt to gain unauthorized access to any portion of our systems
  • Submit false or misleading information

7. Disclaimer of Warranties

This website and client portal are provided "as is." We make no warranties, express or implied, regarding availability, accuracy, or fitness for a particular purpose.

8. Limitation of Liability

To the fullest extent permitted by law, Sensational Events shall not be liable for any indirect, incidental, or consequential damages arising from use of this website. Our total liability for any claim shall not exceed the amount you paid us for the relevant service.

9. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

10. Changes to These Terms

We may update these Terms at any time. The effective date at the top indicates when changes were last made. Continued use of our site after changes constitutes acceptance.

11. Contact

Sensational Events

Syracuse, NY

(315) 440-6266

info@sensational.events